Contact Us
We’re here to assist you across India. Our dedicated Customer Care team is available through multiple channels — fast, friendly, and ready to help.
Email (general support)
care@komfortive.com
For order questions, returns, product information or feedback. Our email is monitored throughout the day — we aim to respond to all email enquiries within 24 hours.
WhatsApp / Live Chat
+91-99420-14303 (10:00 AM – 5:00 PM IST)
For quick order updates, shipping queries, styling help and real-time support. Messages received during support hours are typically answered within 2 business hours. For faster service, please include your order number, full name and preferred contact in your message.
Office / Corporate Inquiries
Komfortive™ Lifestyle Pvt. Ltd.
Main Road, M M Colony, Siwan, Bihar — 841226
For partnership, wholesale or press requests, please mark your message as “Business Inquiry” so we can assign a dedicated relationship manager.
Social Media
Follow and message us for updates, styling tips and customer support:
Facebook | Instagram | X — @Komfortive
We monitor social channels regularly and respond to messages and comments within 48 hours.
Wholesale & Trade
For bulk orders, private label or distribution partnerships, please contact our corporate team via the office address above or send an email to wholesale@komfortive.com (or mark your message “Wholesale” at care@komfortive.com). A dedicated account manager will be assigned to guide you through pricing, minimum order quantities and lead times.
Escalations & Grievance Redressal
If you have a serious concern that requires escalation, our Grievance Officer, Er. Ashique Ansari, is available via our WhatsApp Business channel. We prioritize grievance resolution and aim to acknowledge escalated cases within 24 hours and provide a full response or action plan within 72 hours, depending on the nature of the issue.
How to reach us faster
When contacting us, please share: Order number, name on order, product SKU (if available), and a brief description of your request. This helps us resolve your enquiry quickly.
We strive to provide a seamless experience from order to doorstep. Whether you need product advice, help with an order, or want to give feedback, our team is eager to assist.
