Shipping policy

Komfortive – Shipping Policy

Affordable Luxury for Everyday Comfort.

At Komfortive, we are committed to delivering your order safely, quickly, and in perfect condition. Please review our shipping policy to know how we process and deliver your purchases.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Methods & Carriers

  • We ship through trusted courier partners such as Delhivery, DTDC, Blue Dart, India Post etc..

  • The courier is automatically selected based on your delivery location to ensure the fastest possible service.

3. Shipping Rates

  • Retail Orders:

    • Free shipping on orders above ₹999.

    • A flat shipping fee of ₹79 is charged for orders below ₹999.

  • Wholesale Orders:

    • Shipping charges are based on weight, volume, and location. The cost will be communicated at the time of dispatch.

4. Estimated Delivery Time

  • Metro Cities: 3–7 business days

  • Tier 2 & Tier 3 Cities: 4–9 business days

  • Remote Areas: 7–12 business days
    (Delivery timelines may vary due to courier delays, weather, or festive seasons.)

5. Tracking Your Order

  • Once shipped, you will receive an email/SMS with your tracking ID and a link to track your package in real time.

6. Shipping Restrictions

  • We currently ship across India.

  • International shipping is not available at the moment.

7. Damaged or Lost Packages

  • If your order arrives damaged, please contact our customer care within 48 hours with photos of the package and product.

  • For lost shipments, we will coordinate with the courier partner and provide a replacement or refund as applicable.

8. Contact Us

For shipping-related queries, contact:
📧 care@komfortive.com
📞 +91-9942014303

Note: Komfortive reserves the right to update this shipping policy without prior notice. The latest version will always be available on our website.